beneficiary satisfaction

Measuring Beneficiary Satisfaction Mechanism:

  • By the end of the training program
  • For both trainers and trainees.
  • Through a questionnaire.
  • Questionnaire will include program objectives, trainer’s performance, the topic, training material, preparation, training environment, and training level)

Measuring Beneficiary Satisfaction Mechanism Sample:

Filing a Complaint Procedure:

National Center for Virtual Learning/E-Learning:

  • 920015991

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